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Privacy Policy

H&MI Wholesale Warehouse & Fulfillment Effective Date: February 17, 2026

At HMI-Wholesale (operated by HMI-Wholesale Development), your privacy is a core priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (hmiwholesale.shop), create a wholesale account, place orders, or interact with our services as a business customer.

We are a B2B (business-to-business) wholesale platform focused on serving businesses, distributors, and resellers. This policy applies to personal information we collect from individuals (such as business owners, employees, or representatives) in the course of providing our services.

1. Information We Collect

We collect information that identifies, relates to, relates to, or could reasonably be linked, directly or indirectly, with a particular individual ("Personal Information").

A. Personal Information You Provide

• Contact and account details: Name, email address, phone number, mailing/shipping address.
• Business verification details: Company name, Tax ID/EIN, business type, or other information required for wholesale account approval.
• Payment and order information: Billing details, credit card information (processed securely by third-party providers), purchase history.
• Communications: Information you provide in inquiries, support tickets, or account messages.

B. Automatically Collected / Technical Data

• Device and usage information: IP address, browser type/version, operating system, device identifiers, pages viewed, time/date of access, referring/exit pages.
• Cookies and similar technologies: We use cookies, pixels, and analytics tools (e.g., Google Analytics) for site functionality, cart persistence, traffic analysis, and performance improvement.

We do not knowingly collect sensitive personal data (e.g., racial/ethnic origin, health information, biometric data, precise geolocation) as defined under applicable laws like the Texas Data Privacy and Security Act (TDPSA). We do not sell personal data.

2. How We Use Your Information

We use your information to fulfill contracts with you (as a business customer), for our legitimate business interests, and where required by law:

• Process and fulfill wholesale orders, manage accounts, verify eligibility, and handle shipping/logistics.
• Communicate about orders, account status, promotions (with opt-in), or support requests.
• Prevent fraud, enhance security, and improve our website/services/products.
• Comply with legal obligations, resolve disputes, or enforce agreements.

Marketing emails are sent only with your consent/opt-in; you can opt out anytime.

3. How We Share Your Information

We do not sell, rent, or trade personal information to third parties for their own marketing purposes. We share data only as necessary:

• With service providers (processors): Payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., UPS, FedEx), cloud/storage providers, analytics/marketing tools—all under strict confidentiality agreements.
• For legal/compliance reasons: To comply with laws, respond to subpoenas, protect rights/safety, or in business transfers (e.g., merger).
• With your consent: In limited cases where you explicitly agree.

Categories of third parties: Payment processors, logistics/shipping companies, IT/service providers, analytics partners.

4. Cookies and Tracking Technologies

Cookies help us provide essential functions (e.g., shopping cart, login persistence) and analyze usage for improvements. You can manage cookies via browser settings, but disabling them may limit site functionality. We honor applicable opt-out signals (e.g., Global Privacy Control) where required.

5. Data Security

We use reasonable technical, administrative, and physical safeguards, including SSL/TLS encryption for transmissions, to protect your data. However, no internet transmission or storage method is 100% secure—we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined (e.g., order fulfillment, legal requirements, account maintenance), typically 7 years for tax/accounting records or longer if required by law.

7. Your Rights and Choices (Including Under TDPSA and Similar Laws)

If you are a Texas resident (or in another jurisdiction with similar rights), you may have rights over your personal data, primarily in a consumer (non-business) context:

• Confirm processing and access your data.
• Correct inaccuracies.
• Request deletion (subject to exceptions, e.g., legal obligations).
• Opt out of targeted advertising, data sales (we do not sell), or certain profiling.
• Portability: Receive a copy in a usable format (where technically feasible).

To exercise rights: Email support@hmiinternational.com with your request, including verification details. We respond within statutory timeframes (e.g., 45 days under TDPSA, extendable). Appeals are available if denied. No discrimination for exercising rights.

For marketing opt-out: Use the "unsubscribe" link in emails.

8. Children's Privacy

Our services are for adults 18+ and businesses only. We do not knowingly collect data from children under 13 (or 16 in some contexts). If we learn of such collection, we delete it promptly.

9. Third-Party Links and Services

Our site may link to third-party sites (e.g., payment gateways). We are not responsible for their privacy practices—review their policies.

10. International Data Transfers

If you are outside the US, data may transfer to and be processed in the United States (or other locations). We use safeguards for such transfers as required.

11. Changes to This Policy

We may update this policy. Changes post here with a new Effective Date. Material changes may include notice via email or site banner.

12. Contact Us

For questions, rights requests, or concerns: HMI-Wholesale Development Email: support@hmiinternational.com

Thank you for trusting H&MI Wholesale. We are committed to protecting your privacy while serving your wholesale needs.